Emotionally intelligent organizations: exploring the impact of self-regulation, distress tolerance, and others’ emotion appraisal on workplace success
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2024-12-10Citación
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This study examines the impact of emotional intelligence on operational effectiveness,
focusing on three key components: self-regulation, distress tolerance, and others' emotion
appraisal. In today’s business environment, organizations need employees who can manage
their own emotions and understand those of others to face challenges and maintain high
levels of productivity. However, there is a gap in the literature regarding how these emotional
competencies influence organizational performance.
The research uses structural equation modeling (SEM) to analyze data collected from
professionals across various industries in Colombia. The findings reveal that self-regulation
enhances distress tolerance, which positively impacts operational effectiveness. Additionally,
the ability to appraise others' emotions fosters collaboration and optimizes organizational
outcomes. These results highlight the importance of developing emotional competencies as
part of business strategies to improve overall performance.
This study contributes to both academia and industry by providing a foundation for future
research and practical recommendations for business leaders. It suggests that organizations
invest in emotional development programs to cultivate a collaborative and resilient work
environment, thereby maximizing operational effectiveness in complex and dynamic
contexts.