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The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership

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Fecha
2023-08-02
Autor
Santa Florez, Ricardo Alberto
Moros Ochoa, María Andreína
Morante, Diego
Rodríguez-Castro, Dorys Yaneth
Scavarda, Anníbal José

Citación

       
TY - GEN T1 - The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership UR - http://hdl.handle.net/10726/5290 PB - Plos One AB - ER - @misc{10726_5290, author = {Santa Florez Ricardo Alberto and Moros Ochoa María Andreína and Morante Diego and Rodríguez-Castro Dorys Yaneth and Scavarda Anníbal José}, title = {The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership}, language = {eng}, orcid = {Santa Florez, Ricardo Alberto [0000-0003-2584-2928]}, orcid = {Moros Ochoa, María Andreína [0000-0001-8428-9056]}, orcid = {Rodríguez-Castro, Dorys Yaneth [0000-0002-3824-0013]}, scopus = {Santa Florez, Ricardo Alberto [35243462500]}, scopus = {Moros Ochoa, María Andreína [57195503017]}, scopus = {Morante, Diego [58136646600]}, scopus = {Rodríguez-Castro, Dorys Yaneth[57219932188]}, scopus = {Scavarda, Anníbal José [14045944300]}, year1 = {2023-11-21T18:42:45Z}, year2 = {2023-11-21T18:42:45Z}, abstract2 = {This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.}, instname = {instname:Colegio de Estudios Superiores de Administración – CESA}, reponame = {reponame:Biblioteca Digital – CESA}, typedrive = {info:eu-repo/semantics/article}, url = {http://hdl.handle.net/10726/5290} }RT Generic T1 The impact of emotional intelligence on operational effectiveness: The mediating role of organizational citizenship behavior and leadership LK http://hdl.handle.net/10726/5290 PB Plos One AB OL Spanish (121)
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Resumen
This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness.
DOI
https://doi.org/10.1371/journal.pone.0284752
URI
http://hdl.handle.net/10726/5290
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  • Artículos y borradores de administración – Working papers [230]

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