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The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership

dc.contributor.authorSanta Florez, Ricardo Alberto
dc.contributor.authorMoros Ochoa, María Andreína
dc.contributor.authorMorante, Diego
dc.contributor.authorRodríguez, Dorys
dc.contributor.authorScavarda, Anníbal José
dc.date.accessioned2024-08-05T14:23:29Z
dc.date.available2024-08-05T14:23:29Z
dc.date.issued2023-08-02
dc.identifier.issn1932-6203
dc.identifier.urihttp://hdl.handle.net/10726/5522
dc.language.isoeng
dc.publisherPublic Library of Science
dc.titleThe impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadershipeng
dc.typearticle
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.localAbierto (Texto Completo)
dc.type.versioninfo:eu-repo/semantics/acceptedVersion
dc.identifier.instnameinstname:Colegio de Estudios Superiores de Administración – CESA
dc.identifier.reponamereponame:Biblioteca Digital – CESA
dc.identifier.repourlrepourl:https://repository.cesa.edu.co/
dc.description.abstractenglishPurpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analyseng
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.relation.citationvolume18
dc.relation.citationissue8
dc.contributor.orcidSanta Florez, Ricardo Alberto [0000-0003-2584-2928]
dc.contributor.orcidMoros Ochoa, María Andreína [0000-0001-8428-9056]
dc.type.driverinfo:eu-repo/semantics/article
dc.type.redcolhttp://purl.org/redcol/resource_type/ART
dc.type.coarversionhttp://purl.org/coar/version/c_71e4c1898caa6e32
dc.contributor.scopusSanta Florez, Ricardo Alberto [35243462500]
dc.contributor.scopusMoros Ochoa, María Andreína [57195503017]
dc.contributor.scopusMorante, Diego [58136646600]
dc.contributor.scopusRodríguez, Dorys [58517220900]
dc.contributor.scopusScavarda, Anníbal José [14045944300]
dc.description.orcidhttps://orcid.org/0000-0003-2584-2928
dc.description.orcidhttps://orcid.org/0000-0001-8428-9056
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=35243462500
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=57195503017
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=58136646600
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=58517220900
dc.description.scopushtt
dc.relation.ispartofjournalPlos One
dc.identifier.doihttps://doi.org/10.1371/journal.pone.0284752
dc.subject.proposalOrganizational citizenship behavior
dc.subject.proposalEmotional intelligence
dc.subject.proposalLeadership
dc.subject.proposalTransactional leadership
dc.subject.proposalTransformational leadership


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