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Online security in e-government as an antecedent of cost-effectiveness and quality in business operations

dc.contributor.authorTegethoff, Thomas M.
dc.contributor.authorSanta Florez, Ricardo Alberto
dc.contributor.authorDaú, Gláucya Lima
dc.contributor.authorCortes, Jimy
dc.date.accessioned2024-08-05T14:23:29Z
dc.date.available2024-08-05T14:23:29Z
dc.date.issued2023-05-19
dc.identifier.issn2056-4961
dc.identifier.urihttp://hdl.handle.net/10726/5526
dc.language.isoeng
dc.publisherEmerald Group Publishing
dc.subjectCustomer satisfaction
dc.subjectFirm performance
dc.subjectDelone impact
dc.titleOnline security in e-government as an antecedent of cost-effectiveness and quality in business operationseng
dc.typearticle
dc.rights.accessrightsinfo:eu-repo/semantics/openAccess
dc.rights.localAcceso Restringido
dc.type.versioninfo:eu-repo/semantics/acceptedVersion
dc.identifier.instnameinstname:Colegio de Estudios Superiores de Administración – CESA
dc.identifier.reponamereponame:Biblioteca Digital – CESA
dc.identifier.repourlrepourl:https://repository.cesa.edu.co/
dc.description.abstractenglishPurpose The Colombian Government launched an e-government initiative in 2008 to facilitate communication among the government, citizens and organizations. Considering the high level of mistrust of citizens and businesses toward governmental institutions,eng
dc.type.coarhttp://purl.org/coar/resource_type/c_2df8fbb1
dc.relation.citationvolume31
dc.relation.citationissue2
dc.relation.citationstartpage125
dc.relation.citationendpage144
dc.contributor.orcidTegethoff, Thomas M. [0000-0003-4007-0508]
dc.contributor.orcidSanta Florez, Ricardo Alberto [0000-0003-2584-2928]
dc.type.driverinfo:eu-repo/semantics/article
dc.type.redcolhttp://purl.org/redcol/resource_type/ART
dc.type.coarversionhttp://purl.org/coar/version/c_71e4c1898caa6e32
dc.contributor.scopusTegethoff, Thomas M. [57209661332]
dc.contributor.scopusSanta Florez, Ricardo Alberto [35243462500]
dc.contributor.scopusDaú, Gláucya Lima [57204685526]
dc.contributor.scopusCortes, Jimy [58252167500]
dc.description.orcidhttps://orcid.org/0000-0003-4007-0508
dc.description.orcidhttps://orcid.org/0000-0003-2584-2928
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=57209661332
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=35243462500
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=57204685526
dc.description.scopushttps://www.scopus.com/authid/detail.uri?authorId=58252167500
dc.relation.ispartofjournalInformation and Computer Security
dc.identifier.doihttps://doi-org.cvirtual.cesa.edu.co/10.1108/ICS-10-2021-0159
dc.subject.proposalE-government system
dc.subject.proposalOnline security
dc.subject.proposalCost-effectiveness
dc.subject.proposalQuality of the operations


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