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Customer behavior in electronic commerce : a bayesian approach

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Date
2017-05
Author
Dakduk, Silvana
ter Horst, Enrique
Santalla-Banderali, Zuleima
Molina, Germán
Malavé, José

Citación

       
TY - GEN T1 - Customer behavior in electronic commerce : a bayesian approach UR - http://hdl.handle.net/10726/5103 PB - MDPI AG AB - ER - @misc{10726_5103, author = {Dakduk Silvana and ter Horst Enrique and Santalla-Banderali Zuleima and Molina Germán and Malavé José}, title = {Customer behavior in electronic commerce : a bayesian approach}, language = {eng}, orcid = {Dakduk, Silvana [0000-0003-4700-5354]}, orcid = {ter Horst, Enrique [0000-0001-5153-1475]}, orcid = {Santalla Banderali, Zuleima [0000-0003-0556-4967]}, orcid = {Molina, Germán [0000-0003-4693-6907]}, orcid = {Malavé, José [0000-0002-8801-9165]}, scopus = {Dakduk, Silvana [36187758500]}, scopus = {ter Horst, Enrique [25655619900]}, scopus = {Santalla Banderali, Zuleima [6507986262]}, scopus = {Molina, Germán [15728099800]}, scopus = {Malavé, José [36986634500]}, year1 = {2023-06-21T22:23:08Z}, year2 = {2023-06-21T22:23:08Z}, abstract2 = {Online shopping has increasingly replaced traditional retail shopping, as a large number of consumers have adopted it on a global scale. However, while it is well established in developed countries, e-commerce is still at an early stage in emerging markets, hence there is a need to unveil which factors contributes to its adoption. The main objective of this study is to integrate the theory of planned behavior, the theory of reasoned action, and the technology acceptance model using a Bayesian approach to determine the key predictors of online purchase intention among internet users in Colombia. The results demonstrate the pertinence of the theory of reasoned action and technology acceptance model, models to explain online purchase intention, confirming that the intention to purchase online is mostly determined by the attitudes to e-commerce which, in turn, are explained by perceived usefulness, perceived ease of use, and the subjective norm related to online shopping.}, instname = {instname:Colegio de Estudios Superiores de Administración – CESA}, reponame = {reponame:Biblioteca Digital – CESA}, typedrive = {info:eu-repo/semantics/article}, url = {http://hdl.handle.net/10726/5103} }RT Generic T1 Customer behavior in electronic commerce : a bayesian approach LK http://hdl.handle.net/10726/5103 PB MDPI AG AB OL Spanish (121)
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Abstract
Online shopping has increasingly replaced traditional retail shopping, as a large number of consumers have adopted it on a global scale. However, while it is well established in developed countries, e-commerce is still at an early stage in emerging markets, hence there is a need to unveil which factors contributes to its adoption. The main objective of this study is to integrate the theory of planned behavior, the theory of reasoned action, and the technology acceptance model using a Bayesian approach to determine the key predictors of online purchase intention among internet users in Colombia. The results demonstrate the pertinence of the theory of reasoned action and technology acceptance model, models to explain online purchase intention, confirming that the intention to purchase online is mostly determined by the attitudes to e-commerce which, in turn, are explained by perceived usefulness, perceived ease of use, and the subjective norm related to online shopping.
DOI
https://doi.org/10.4067/S0718-18762017000200002
URI
http://hdl.handle.net/10726/5103
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  • Artículos y borradores de administración – Working papers [230]

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