An investigation of the impact of human capital and supply chain competitive drivers on firm performance in a developing country

Santa Florez, Ricardo Alberto; Ferrer, Mario A.; Tegethoff, Thomas M.; Scavarda, Anníbal José

doi:https://doi.org/10.1371/journal.pone.0274592

dc.contributor.author	Santa Florez, Ricardo Alberto	spa
dc.contributor.author	Ferrer, Mario A.	spa
dc.contributor.author	Tegethoff, Thomas M.	spa
dc.contributor.author	Scavarda, Anníbal José	spa
dc.date.accessioned	2023-06-21T22:22:57Z
dc.date.available	2023-06-21T22:22:57Z
dc.date.issued	2022-12-01
dc.identifier.uri	http://hdl.handle.net/10726/5028
dc.language.iso	eng
dc.publisher	Public Library of Science
dc.subject	Outsourcing
dc.subject	Human capital
dc.subject	Finance
dc.subject	Transportation infrastructure
dc.subject	Industrial organization
dc.title	An investigation of the impact of human capital and supply chain competitive drivers on firm performance in a developing country	eng
dc.type	article
dc.rights.accessrights	info:eu-repo/semantics/openAccess
dc.rights.local	Abierto (Texto Completo)
dc.type.version	info:eu-repo/semantics/acceptedVersion
dc.identifier.instname	instname:Colegio de Estudios Superiores de Administración – CESA
dc.identifier.reponame	reponame:Biblioteca Digital – CESA
dc.identifier.repourl	repourl:https://repository.cesa.edu.co/
dc.description.abstractenglish	Purpose This paper aims to determine the effect that human capital and key competitive drivers such as quality, agility, and cost have on firm performance, whether this effect is related to the firm’s outsourcing strategy, and whether the firm size is relevant in explaining such relationships. Design This study uses structural equation modeling to test the hypothesized relationships for small to medium enterprises (SMEs) and large organizations using a custom survey based on a review of the literature and completed by 404 firms in the Valle del Cauca agro-industrial region in Colombia. Findings Human capital strategies are essential for the effective deployment of operational agility, quality, and cost management strategies, which impact firm performance through effective outsourcing strategies. These relationships, however, do not hold the same across firms of different sizes. Specifically, outsourcing practices are lacking amongst SMEs in the studied region. The study is limited to a specific region, with infrastructure and connectivity limitations that hinder or undermine otherwise potentially valuable third-party logistics strategies. Practical implications This paper contributes to the theory and practice in supply chain competitiveness by extending current knowledge of the impact of human capital and key competitive drivers on firm performance, highlighting regional specificities that could hinder firms’ competitiveness, and by presenting a novel, quantitative methodology seldom used for these topics.	eng
dc.type.coar	http://purl.org/coar/resource_type/c_2df8fbb1
dc.relation.citationvolume	17
dc.relation.citationissue	12
dc.contributor.orcid	Santa Florez, Ricardo Alberto [0000-0003-2584-2928]
dc.contributor.orcid	Tegethoff, Thomas M. [0000-0003-4007-0508]
dc.type.driver	info:eu-repo/semantics/article
dc.type.redcol	http://purl.org/redcol/resource_type/ART
dc.type.coarversion	http://purl.org/coar/version/c_71e4c1898caa6e32
dc.contributor.scopus	Santa Florez, Ricardo Alberto [35243462500]
dc.contributor.scopus	Ferrer, Mario A. [23978099000]
dc.contributor.scopus	Tegethoff, Thomas M. [57209661332]
dc.contributor.scopus	Scavarda, Anníbal José [14045944300]
dc.description.orcid	https://orcid.org/0000-0003-2584-2928
dc.description.orcid	https://orcid.org/0000-0003-4007-0508
dc.description.scopus	https://www.scopus.com/authid/detail.uri?authorId=35243462500
dc.description.scopus	https://www.scopus.com/authid/detail.uri?authorId=23978099000
dc.description.scopus	https://www.scopus.com/authid/detail.uri?authorId=57209661332
dc.description.scopus	https://www.scopus.com/authid/detail.uri?authorId=14045944300
dc.identifier.eissn	1932-6203
dc.relation.ispartofjournal	Plos One
dc.identifier.doi	https://doi.org/10.1371/journal.pone.0274592
dc.rights.coar	http://purl.org/coar/access_right/c_abf2

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